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60D-Link DIR-610N User Manual
Section 6 - Troubleshooting
Troubleshooting
This chapter provides solutions to problems that can occur during the installation and operation of the D-Link DIR-610N.
Read the following descriptions if you are having problems. (The examples below are illustrated in Windows
®
XP. If you have a
dierent operating system, the screen shots on your computer will look similar to the following examples.)
1. Why cant I access the web-based conguration utility?
When entering the IP address of the D-Link router (192.168.0.1 for example), you are not connecting to a website on the
Internet and therefore do not require an Internet connection to do so. The device has the utility built into a ROM chip in the
device itself. Your computer must be on the same IP subnet to connect to the web-based utility.
• Make sure you have an updated Java-enabled web browser. We recommend the following:
Internet Explorer 8.0 or later
Firefox12.0 or later
Safari 4.0 or later (with Java 1.3.1 or higher)
Chrome 20.0 or later
Verify physical connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using a
dierent cable or connect to a dierent port on the device if available. If the computer is turned o, the link light may also
be turned o.
Disable any Internet security software running on the computer. Software rewalls such as ZoneAlarm, BlackICE, Sygate,
Norton Personal Firewall, and Windows
®
XP rewall may block access to the conguration pages. Check the help les included
with your rewall software for more information on disabling or conguring it.
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